Call Statuses Explained

Call Statuses Explained

You may notice in your call reporting that your phone calls have different statuses. The status indicates what happened to the call when it rang at the end phone. Each status means something different, so see below for a simple explanation:

Status
Definition
Answered
Call was answered by the receiving party.
UnansweredCall was not answered by the receiving party. Voicemail was possibly left.
BusyCall was not connected to the receiving party as they were already on a call.
AbandonedCaller hung up before the receiving party answered.



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