Reports Section
Call Evaluation Overview
Call evaluation tool allows businesses to rate all calls and give insight into the content of calls. You will have tangible evidence on which key areas need improvement and what your clients are calling about. This tool provides the user with the ...
Reports: Dashboard and Dialer
AVANSER DASHBOARD The AVANSER Customer Portal Dashboard gives you a quick breakdown of your calls and offers a comparison between your current data and the previous period to help you gauge performance. Dashboard Summary Summary and comparison ...
Reports: Call Log - Filters and Data Access
The Call Log is the list of all calls received on your tracking numbers for the selected period. Viewing the data The standard view for the call log provides a list of call details. It can be customised as per requirements (see Personalising Fields ...