Mini Management Tool updates - July 2023
As part of our continuous platform improvements, a significant update to the Mini Management Tool has been released.
Customer Portal Changes
A new Audio Manager section has been added on the Customer Portal.
The Tracking Numbers feature has been updated to allow more complete management of the phone number settings. Features include:
- Call Handling and Recording ' including the answer point name & destination, and recording settings
- Email option for call notifications
- Audio can be customised for call prompts, whispers, on hold and voicemail
- Labels and custom values can be added
Legacy Portal Changes
As with some previous feature updates, changes necessitate the use of the feature within the Customer Portal and the Legacy Portal. The Tracking Number page on the Legacy Portal will now redirect users to manage the feature via the Customer Portal.
Mini Management Tool updates - August 2023
As part of our continuous platform improvements, an update to the Mini Management Tool has been released. Customer Portal Changes Updated Features The Tracking Numbers feature has been updated to allow management of templates used for missed call ...
Tracking Numbers - Mini Management Tool
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Dynamic Numbers: Service Summary
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Audio Security updates - June 2023
As part of our continuous platform improvements, an update to the Audio Download security restrictions was implemented. Security changes Security around audio files is now more granular. Users must have access to the Tracking Number (BNUM) that the ...
Dynamic Numbers: Reactive Websites, Responsive Web Applications or Progressive Web Applications
When presenting contact details in Reactive Websites, Responsive Web Applications (RWA) or Progressive Web Applications (PWA) it is important to always display the correct number. In the past years the trend of using RWA or PWA technologies to build ...